NEED ADVICE?

If you're experiencing a security industry related problem and need our assistance or advice, please complete and submit the following request form.  We will respond as quickly as possible.

You may also want to check out some basic guidelines relating to FAQ's on the current NSAA Code of Practice, Standard Operating Procedures and how the Qld Department of Fair Trading may interpret the current Security Providers Act 1993.

For suggestions, or requests for improvements, please use our suggestion form.

When you submit your request, it will be entered into our database for resolution tracking purposes.  Periodically we will post notices regarding common requests reported by our members in the Known Issues section at the bottom of this page, and tips for future action on the FAQ page. 

Request Form
       Please be as specific as possible when describing your problem.
 
  1. What product/service is this request for?

  2. Please enter a brief description of the request:  (limited to 100 characters)

  3. Please describe your enquiry clearly: (limited to 1000 characters)
     
  4. Please provide us with the following information in case we need to contact you:

Name:

Phone:

E-mail:   

         
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Common Issues :

The following is a list of some previously reported issues and a general guideline on how they were addressed:
 

  • description of problem #1
  • description of problem #2
  • description of problem #3
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